Privacy Policy
Last updated: October 30, 2026
This policy explains what information the Raindrop game ("Raindrop", "we", "us") collects, how we use it, and the choices you have. Raindrop doesn't ask for your name, email address, contacts, photos or location.
Information we collect
- Game account identifier. When you first open Raindrop we create an anonymous account ID (Firebase Authentication) so your progress and purchases can be saved to the cloud. If you're signed in to Game Center, we link that account to your Game Center player ID (provided by Apple) so your progress follows you to a reinstall or a new device, and your Downpour scores appear on the Game Center leaderboard.
- Game progress. Levels completed, stars, in-game currencies, skins and settings, stored in Google Cloud Firestore.
- Purchase records. When you buy something, we receive the transaction ID from Apple or Google and verify it with them so we can deliver what you bought and handle refunds. We never receive your payment card details.
- Usage analytics. Events such as levels started and finished, purchases and ads viewed (Google Analytics for Firebase), to understand how the game is played and improve it.
- Crash and performance data. Crash reports and diagnostics (Firebase Crashlytics) so we can fix bugs.
- Advertising data. Raindrop shows ads through Google AdMob. AdMob may collect device identifiers (such as the advertising identifier, IDFA, when you allow tracking) and information about ad interactions. On iOS we only access the advertising identifier if you allow tracking when asked. Where required by law (for example in the EEA, the UK and some US states), we ask for your consent before showing personalized ads.
How we use information
To run the game and save your progress; to deliver, verify and restore purchases; to show ads that keep the game free; to understand gameplay and improve levels and balance; and to diagnose crashes. We don't sell your personal information.
Service providers
We use Google (Firebase, Google Cloud and AdMob) to provide these services, and Apple and Google to process purchases. They process data on our behalf under their own terms and privacy policies: Google Privacy Policy, Apple Privacy Policy. Learn how Google uses data from apps that use its services at policies.google.com/technologies/partner-sites.
Your choices
- Tracking: You can allow or deny tracking when iOS asks, and change it any time in iOS Settings › Privacy & Security › Tracking.
- Ad consent: Where available, open Settings › Privacy choices in the game to review or change your ad consent.
- Delete your data: Open Settings › Delete my data in the game. This permanently deletes your account and game data from our servers. We keep a minimal record of purchase transaction IDs, without your account ID, so purchases can't be delivered twice; you can still restore your purchases afterwards.
- Access, correction or other requests: Contact us at the address below. Depending on where you live (for example under the GDPR or CCPA), you may have additional rights, which we will honor.
Data retention
Game data is kept while your account exists and deleted when you delete it. Analytics and crash data are kept for up to 14 months and 90 days respectively, per our Firebase settings.
Children
Raindrop is not directed to children under 13, and we don't knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
Security
Data is transmitted over encrypted connections and stored on Google Cloud. Access to purchase and currency data is restricted to our servers.
Changes
We may update this policy and will change the date above when we do. Significant changes will be announced in the game.