Support
Need help? Email us at support@nightsafesoftware.com. Please include your device model and the Player ID shown at the bottom of Settings in the game, and we'll reply within two business days.
Frequently asked questions
I bought something and it didn't show up. Make sure you're online, then open Settings › Restore purchases. Purchases are verified with the App Store and added automatically, even if the app closed during the purchase.
Will I lose my progress if I reinstall? No. Progress is backed up to the cloud automatically. If you're signed in to Game Center, it follows your Apple ID to a reinstall or a new device; otherwise it comes back when you reinstall on the same device. Purchases can always be restored from Settings.
How do I cancel the Storm Pass? On iPhone, open Settings › [your name] › Subscriptions › Raindrop. You keep its benefits until the end of the paid period.
How do I turn off personalized ads? Open Settings › Privacy choices in the game (where available), or deny tracking in iOS Settings › Privacy & Security › Tracking. You can also remove ads with the No Ads purchase.
How do I delete my data? In the game, open Settings › Delete my data. This permanently deletes your progress and account data from our servers.